PRIVACY POLICY

1. Information We May Collect

We may collect information you voluntarily provide, including:

• Full Name
• Email address
• Phone number
• Event type (wedding, corporate, gala, social)
• Preferred event date
• Estimated guest count
• Event details, preferences, or inquiries
• Other information you choose to provide when contacting us

We may also automatically collect limited technical and usage information, such as:

• IP address
• Browser and device type
• Operating system
• Pages visited and referring website or advertising source
• Date and time of visits and website interactions
• Advertising and analytics identifiers
• Approximate location derived from device or IP information

2. How We Use Information

We may use information to:

• Respond to event inquiries and booking requests
• Contact you regarding venue availability, packages, or services
• Schedule in-person or virtual venue walkthroughs
• Operate, maintain, and improve our website and client experiences
• Measure advertising effectiveness and conversion metrics
• Prevent fraud, abuse, or security incidents
• Comply with applicable legal obligations and dispute resolutions

Submitting an inquiry does not guarantee venue availability, pricing, or a reservation.

3. Advertising and Analytics

We may use analytics and advertising technologies provided by third parties, including Google, to understand website usage, measure advertising performance, and improve our marketing. These technologies may use cookies or similar identifiers to collect information about interactions with our website and advertisements.

Our website may use services such as:

• Google Analytics (GA4)
• Google Ads conversion measurement
• Google Tag Manager
• Google-hosted lead forms or search ad extensions

4. Google Ads Lead Forms

If you submit information through a Google Ads lead form associated with Ruby Event Center, the information you provide may be transmitted to Ruby Event Center so that our event coordinators can respond to your inquiry. Submitting a lead form authorizes Ruby Event Center to contact you regarding the inquiry submitted. Submission does not constitute a booking or guarantee availability.

5. Calls and Contact Requests

If you call us through an advertisement or phone link on our website, certain call-related information may be measured for advertising attribution (such as call occurrence, timestamp, and duration). We use this information to evaluate advertising performance and provide dedicated event coordination.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential functionality, analytics, performance measurement, and advertising attribution. You can configure your browser to block or delete cookies at any time.

7. How We Share Information

We do not sell personal information for money. We may disclose information to trusted service providers supporting our hosting, CRM systems, analytics, or communication platforms, as well as when required by applicable laws or legal proceedings.

8. Data Retention & Security

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this policy. We maintain appropriate administrative, technical, and physical safeguards designed to protect personal data against unauthorized access or alteration.

9. Your Privacy Rights

Depending on your location, you may have rights under applicable state privacy laws (such as the California Consumer Privacy Act) to request access to, correction of, or deletion of your personal data.

10. Contact Us